Terms and Conditions

Welcome to Spa DoDo! These Terms and Conditions (“Terms”) outline the rules and regulations for using our website and services. By accessing our website or booking any of our services, you agree to comply with these Terms. If you do not agree to any part of these Terms, please do not use our services or website.

1. Appointments and Bookings

  • Booking Confirmation: All appointments must be booked in advance. You will receive a confirmation via email, SMS, or phone once your booking is secured.
  • Cancellation Policy: Cancellations must be made at least [insert time frame, e.g., 24 or 48 hours] in advance. Late cancellations or no-shows may result in a cancellation fee.
  • Rescheduling: If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate your request.

2. Payment Terms

  • Pricing: All prices for our services are listed on our website or in-store. Prices are subject to change without prior notice.
  • Payment Methods: We accept [list payment methods, e.g., cash, credit cards, debit cards, etc.]. Full payment is required at the time of service.
  • Refunds: Refunds will only be issued in cases of service cancellation initiated by us or if you’re unsatisfied with your experience (subject to review).

3. Spa Etiquette

  • Arrival Time: Please arrive at least [insert time, e.g., 10-15 minutes] before your scheduled appointment to complete any required forms and prepare for your service.
  • Late Arrivals: Late arrivals may result in a shortened service time to accommodate the next guest.
  • Behavior Policy: We expect all guests to behave respectfully toward our staff and other clients. Inappropriate behavior may result in the immediate termination of services without a refund.

4. Health and Safety

  • Health Conditions: Please inform us of any medical conditions, allergies, or injuries prior to your appointment to ensure your safety and the suitability of our treatments.
  • COVID-19 Guidelines: For the health and safety of our clients and staff, please adhere to our health protocols, including wearing a mask if required and rescheduling if you are feeling unwell.
  • Child Policy: To maintain a peaceful environment, children under [insert age] are not allowed unless they are receiving a treatment and are supervised by an adult.

5. Gift Cards and Promotions

  • Gift Cards: Gift cards are non-refundable and cannot be redeemed for cash. They must be presented at the time of service and are valid for [insert validity period, e.g., 1 year].
  • Promotions and Discounts: Promotional offers cannot be combined with other discounts unless explicitly stated. Terms for each promotion will be listed at the time of the offer.

6. Use of Website

  • Content Ownership: All content on the Spa DoDo website, including text, images, logos, and designs, is owned by Spa DoDo. Unauthorized use, reproduction, or distribution is prohibited.
  • Third-Party Links: Our website may include links to third-party websites. We are not responsible for the content, privacy policies, or practices of these websites.
  • Accuracy of Information: While we strive to ensure all information on our website is accurate and up-to-date, we do not guarantee its completeness or reliability.

7. Liability

  • Services: While we take every precaution to ensure the safety and satisfaction of our clients, Spa DoDo is not liable for any injuries, allergic reactions, or other issues that may occur as a result of our treatments.
  • Personal Belongings: We are not responsible for the loss or damage of any personal belongings during your visit.

8. Changes to Terms

Spa DoDo reserves the right to update or modify these Terms at any time. Any changes will be posted on this page, and continued use of our services or website constitutes acceptance of the updated Terms.

9. Contact Us

If you have any questions about these Terms and Conditions, please feel free to contact us: